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Terms and Conditions

Terms and Conditions

Welcome to The Pianoforte (ABN 61 613 710 240, Ethaston Pty Ltd). These Terms and Conditions outline the rules and guidelines for using our website and purchasing pianos from our store in Sydney, Australia. By using our website, you agree to comply with these Terms and Conditions. Please take a moment to read and understand them.

  1. Ownership and Use of Content
    The content on our website, including text, images, and logos, belongs to The Pianoforte or our content suppliers. You are not allowed to copy, modify, or distribute any part of the website without our permission.
  2. Product Information
    We do our best to provide accurate and up-to-date information about our pianos, including descriptions and prices. However, we cannot guarantee the accuracy of this information. If you rely on it, you do so at your own risk.
  3. Pricing and Payment
    The prices of our pianos are shown in Australian dollars (AUD), include GST and can change without notice. If there is a pricing error, we may cancel or refuse the order. Full payment is required before the piano is delivered or picked up.
  4. Orders and Delivery
    When you place an order on our website, it is considered an offer to buy the piano(s) according to these Terms and Conditions. We can accept or decline your order at our discretion. We will do our best to deliver the piano(s) within the agreed timeframe, but we cannot guarantee specific delivery dates.
  5. Returns and Refunds
    Your satisfaction is important to us. If there is an issue with your piano purchase, please refer to our Returns and Refunds Policy for instructions on how to return it. Some conditions and limitations may apply.
  6. Limitation of Liability
    We are not responsible for any direct, indirect, or consequential damages arising from your use of our website or the pianos you purchase from us.
  7. Changes to Terms and Conditions
    We may update these Terms and Conditions from time to time. Any changes will be effective immediately upon posting on our website. Please check back regularly to stay informed.

By using our website and buying pianos from The Pianoforte, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you don’t agree with any part of them, please don’t use our website or make a purchase.

If you have any questions or concerns about these Terms and Conditions, please contact us at or via our Contact Us page.

Last updated: 14th July 2023